”. SAN FRANCISCO, November 4, 2020 — BigPanda, Inc. Automate incident analysis to speed resolution and reduce escalations. AIOps is typically used to reduce alert noise, identify incidents across the tech stack, and automate incident management workflows. First, it allows your ITOps and NOC teams to create. BigPanda announced the availability of Automatic Incident Triage, a new platform component that significantly reduces the manual toil associated with the triage. AI/ML-driven alert correlation engine that detects and triage incidents. Real-time Topology Mesh. Brazil-based Tech Multinational Leverages BigPanda to Break Down Ops Silos, Improve Delivery of Services. AI/ML-driven alert correlation engine that detects and triage incidents Generative AI for Automated Incident Intelligence Automate incident analysis to speed resolution and reduce escalationsGenerative AI for Automated Incident Intelligence. Incident 360 Console. He's spent 15 years in IT Operations and ~ 20 yrs in Enterprise IT. Real-time Topology Mesh. BigPanda evaluates all matching patterns and determines whether to update an existing incident or create a new incident. Root Cause Changes. BigPanda has been helping option 1 and option 2 organizations—including some of the largest ones in the world—build better boats for years, with an AIOps-powered Incident Intelligence and. Real-time Topology Mesh. Root Cause Changes. When Ryan Taylor, VP of solutions engineering at Transposit, talks about his experience and outlook in the IT Ops chair, people tend to listen. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. Automatic Incident Triage. Real-time Topology Mesh. ITOA includes the four common types of analytics: descriptive analytics, diagnostic analytics, predictive analytics, and prescriptive analytics. Success of AIOps tools, relies heavily on the quality of data fed to their AI/ML. alerts. Root Cause Changes. Generative AI for Automated Incident Intelligence. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a framework for managing IT. In addition to our incredible growth, we’ve been thrilled to add a whole host of new clients – like Cisco, Gap. Magazine’s annual Best. Generative AI for Automated Incident Intelligence. Integration Hub. BigPanda simplifies incident response for IT Operations, with pre-built integrations and an easy learning curve for operators. Automatic Incident Triage. BigPanda helps IT operations teams improve service availability, drive operational efficiencies and reduce the costs and. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it will host a user group event on March 21 at Shoreditch Treehouse in London. BigPanda US. BigPanda Autonomous Operations Platform was designed and. BigPanda’s Event Enrichment Engine also offers a purpose-built, intuitive user interface that helps you create and maintain this enrichment logic, with the unique ability to preview the results of the enrichment logic before going live. Not many are aware of this – but ITIL as a framework was conceived to deal with the insufficient quality of IT services in the British government and published towards the end of the 80s, 30 years ago! The goal was to align IT practices with the needs of the (Government) business. Real-time IT Incident correlation. Generative AI for. BigPanda engineers your raw events across several stages including filtering, normalization, deduplication, aggregation, and enrichment. Automated remediation steps. Automate incident analysis to speed resolution and reduce escalations. BigPanda received a score of 94. Root Cause Changes. Generative AI for Automated Incident Intelligence. This new feature enables incident analysis and visibility for. Automate incident analysis to speed resolution and reduce escalations. We triage, offer technical solutions and share best practices so you can build the best automated operations. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. The incident feed is always just a click away. It feels a bit surreal stepping into the Regional Vice President of Sales position here at BigPanda just a few months after the company achieved Unicorn status. and how BigPanda can help you do just that! More Hard NOC Life. Automatic Incident Triage. Automate incident analysis to speed resolution and reduce escalations. Tel Aviv is home to our Engineering, Product and UX teams. Incident 360 Console. Headquartered in the heart of Silicon Valley, we have also now grown roots in Irvine, Austin, Chicago and New York. Real-time Topology Mesh. Automate incident analysis to speed resolution and reduce escalations. BigPanda Event Enrichment Engine. Root Cause Changes. Cambia recognized the advantages of introducing BigPanda Incident Intelligence and Automation, powered by AIOps, to. Automate incident analysis to speed resolution and reduce escalations. by BigPanda | May 2, 2023. This enriches events with crucial information that aids in promptly detecting, comprehending, and resolving incidents. “With BigPanda, we’ve automated our alert process by 83%, enabling root cause identification of critical alerts within 30 secondsInability to automate any manual event management processes or incident triage workflows led to an average 30-minute mean time to resolve (MTTR) per incident—2x their committed 15-minute service level agreement (SLA). BigPanda has allowed Expedia to reinvest developer and engineer time saved from reducing MTTR towards feature development. BigPanda puts analytics around the entire pipeline. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis, a new capability that uses advanced AI to estimate incident impact, suggest likely root causes. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of. Mean Time Between Failures (MTBF) measures the average duration between repairable failures of a system or product. Real-time Topology Mesh. while The Economist framed the hack in stark terms:Generative AI for Automated Incident Intelligence. In our most recent session, the discussion was geared specifically towards AIOps—its hype and its reality. , provider of the first Event Correlation and Automation platform powered by AIOps, today announced the addition of Matt Morgan as Chief People Officer. Automatic Incident Triage. Automatic Incident Triage. SAN FRANCISCO, July 11, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. Generative AI for Automated Incident Intelligence. BigPanda’s event enrichment adds additional contextual information to your alerts, including business segment, relevant CI/CD elements, or operational data. With Incident Search, users now have the ability to use BigPanda Query Language (BPQL) to filter all incidents within a BigPanada environment, and only return those that meet specific conditions. Generative AI for Automated Incident Intelligence. Solutions. Pillar 1: Automate. In our recent Whiskey and Wisdom session, we discussed how ITOps teams are coping with the evolution of cloud management. The rapid, automated extraction of meaningful insights from our complex IT alert environment not only makes us better at L1 response, but also reduces escalations to our L2 and L3 experts. Team with. Just click Incidents in the menu at the top. Read this best practices guide to learn how to get started. 7, 2023 — BigPanda, Inc. Just two of the many examples include a global leading airline that was able to reduce MTTR by 78% in the process, and. Without a real-time, accurate means to get to the root cause of an incident as it occurs, the bulk of incident-impacting alerts caused by changes will continue to be the source of elongated, manual toil and growing MTTR rates. Because the. AIOps helps quickly diagnose and identify the root cause of an incident. With its Generative AI for Automated Incident Analysis tool, BigPanda is trying to eliminate these problems, giving ITOps teams a clear and concise analysis of. Tool consolidation is the process of analyzing which IT observability and monitoring tools to use, which to add, and which to retire. Root Cause Changes. (NASDAQ: DDOG), is now available in. Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network independently and discuss high-level AIOps and ITOps strategies with their industry peers. When: Nov. Automatic Incident Triage. SAN FRANCISCO, January 6, 2021 — BigPanda, Inc. By enhancing efficiency and effectiveness, automation enables even a very lean team to operate at an outsized level. Real-time Topology Mesh. Automatic Incident Triage. 5 Million Per Hour . Generative AI for Automated Incident Intelligence. Using AIOps with your observability tools can sift through data to detect unusual patterns, ensuring IT teams focus on top-priority issues. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. ITOps and DevOps teams need a clear roadmap to design, implement, and operate the incident management process; IT incident management best practices provide a. , the leader in Incident Intelligence and Automation powered by AIOps, recently concluded Pandapalooza ’22, the company’s annual. Root Cause Changes. BigPanda for C-suite. Automate incident analysis to speed resolution and reduce escalations. Adopting BigPanda’s Event Correlation and Automation platform, powered by AIOps, has helped Expedia in its modernization journey, with quantifiable results: Enabling DevOps. Generative AI for Automated Incident Intelligence. Root Cause Changes. Leader in AIOps Takes Home the Prize for Best Cloud Automation Solution. Automatic Incident Triage. Automatic Incident Triage. Instrumental in AI Root Cause Analysis, however, is access to a. Making waves in IT Ops. Real-time Topology Mesh. Using AI-driven event correlation and cross-domain enrichment, BigPanda understands the impact of Datadog alerts on outside dependencies so incidents that affect service availability and user experience can be prioritized and triaged using automated workflows. Automate incident analysis to speed resolution and reduce escalations. Real-time Topology Mesh. This work was done over some period of time and in many. Generative AI for Automated Incident Intelligence. Correlates multi-source alerts with change data to identify incident-impacting changes across hybrid cloud environments. Generative AI for Automated Incident Intelligence. Event Correlation and Automation for midsize enterprises, powered by AIOps. Automate incident analysis to speed resolution and reduce escalations. The incident feed is always just a click away. Real-time Topology Mesh. These are the 10 most common observability and monitoring tools in use across the BigPanda customer. This knowledge allows you to effectively enhance alerts by supplementing missing information. In 2022, BigPanda set big goals to help organizations prevent and resolve IT and service outages through our innovative Incident Intelligence and Automation platform, powered by AIOps. And yes, BigPanda can even help improve your CMDB. Located in the heart of Tel Aviv, our office is easily accessible by bus or train. Based on this enriched information, teams can either immediately resolve the incident, assign it for further investigation, or forward it to domain experts or L3 teams. New logic is created on an ongoing basis to continually increase operational efficiencies. by Isaac Sacolick | Oct 9, 2018. Automatic Incident Triage. Real-time Topology Mesh. Automate incident analysis to speed resolution and reduce escalations. Incident 360 Console. Incident 360 Console. Master the art of high-quality alert management. Incident 360 Console. Yet, it’s extremely progressive in its AI capabilities. A lot has been written about the ever-elusive “Single Pane of Glass” (or SPOG). BigPanda’s first impact came in the way our platform combines sources of IT information. , the leader in Incident Intelligence and Automation powered by AIOps, today announced it has been named to Inc. The incident management process involves five steps. Generative AI for Automated Incident Intelligence. Generative AI for Automated Incident Intelligence. BigPanda’s Event Enrichment Engine allows users to easily edit and change this order through a drag-and-drop UI. Root Cause Changes. IT incident management is a systematic approach to detect, evaluate, resolve, and prevent IT incidents to reduce their adverse effects on business operations. BigPanda further enriches correlated groups alerts, called incidents, with business context, like priority, team, and category. Real-time Topology Mesh. Detect incidents in real time. As your business grows and adds applications and digital offerings, BigPanda helps you scale IT operations without increasing complexity or cost. Within IT Operations, Generative AI can analyze incidents, identify patterns, summarize them, suggest root causes in real-time, and provide valuable insights to operators. 5 Business Days. Faster incident triage – up to 5 minutes faster per incident, at scale; Accurate root cause analysis; Higher incident resolution, with fewer missed incidents and fewer escalated incidents; It’s groundbreaking just to think that you can have every incident translated and explained in natural language, regardless of how urgent the incident is. “You have to have something in place that tells you what your monitoring quality is and maintains the integrity of your pipeline. SAN FRANCISCO, March 18, 2021 (GLOBE NEWSWIRE) -- BigPanda, Inc. At BigPanda, we think the best-of-breed route is the way to go. Real-time Topology Mesh. The first advantage of incident triage automation is self-evident in all that was just discussed, mainly a shorter incident lifecycle – leading to improved performance and availability for apps and services. Incident 360 Console. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. SAN FRANCISCO, May 9, 2023 — BigPanda, Inc. Generative AI for Automated Incident Intelligence. Root Cause Changes. Generative AI has arrived for ITOps. BigPanda’s. Real-time Topology Mesh. Generative AI for Automated Incident Intelligence. BigPanda can also predict whether a seemingly minor alert might compound into a bigger problem. Here you can track and manage all of your active incidents – no matter what system they’re coming from: Nagios, New Relic, Pingdom, Zabbix, CloudWatch. Automatic Incident Triage. to 10:30 a. This nomination acknowledges the entire team at Lumen who set the bar for how much value can be delivered when there is a unified mission and a clear outcome-driven plan, much of. 9% risk of having a layoff. Take a look at our “Evolution vs. Not only do they often waste minutes during the incident triage phase, but when incidents require further investigation, they can spend valuable minutes sharing information with ticketing, service desk and on-call notification or paging. This knowledge allows you to effectively enhance alerts by supplementing missing information. Get excited about BigPanda’s Generative AI for Automated Incident Analysis, Enrichment Maps UI, the Event Processing Dashboard, and more. NEW YORK, May 20, 2021 — BigPanda, Inc. The rise of new technologies has grown immensely in the past few years, and this is only predicted to continue for 2023. Read the Forrester Wave™: Process. Let’s explore how the new integration maps to BigPanda’s product announcements from earlier this year. ServiceNow IT Service Management (ITSM) is a comprehensive suite of tools and processes designed to manage and deliver IT services to external customers. Generative AI for Automated Incident Intelligence. Google spam filters are a good analogy. io. Generative AI for Automated Incident Intelligence. Level-0 Automation is a level of automation unique to BigPanda’s AIOps platform that automates manual IT tasks and streamlines manual incident triage—allowing ITOps to efficiently handle high incident volumes. BigPanda automates incident management steps so that IT Operations teams don’t waste time on manual tasks, including adding business context in real time, automating ticket creation and routing, automatically sharing ticket updates with chat and notification tools and running automated custom workflows. Automatic Incident Triage. Our dog-friendly Tel Aviv office features a rooftop deck and grill, and lots of collaboration space to help you do your best work. ET/1:30 p. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. Generative AI for Automated Incident Intelligence. With more of a heads up for taking care of alerts, your team can be proactive—and thus avoid. Incident. Automate incident analysis to speed resolution and reduce escalations. Through our Open Box Machine Learning technology, which automates incident management, BigPanda promotes trust and encourages usage by providing transparent, testable, and controllable AI/ML that enterprises can adopt at their own pace. Real-time Topology Mesh. Alert Correlation Platforms are a proven solution to this challenge. Real-time Topology Mesh. Four types of IT operations analytics – and when to use them. BigPanda acts as a bridge between CI/CD and ITIL in ServiceNow by automating ITIL processes that are complex, error-prone, and slow-moving. And it’s. Automate incident analysis to speed resolution and reduce escalations. BigPanda’s Unified Analytics will be moving to the open beta phase soon. Incident 360 Console. Real-time Topology Mesh. Root Cause Changes. Automate incident analysis to speed resolution and reduce escalations. Target Resolution/Workaround. As defined by Gartner, AIOps—short for artificial intelligence for IT operations—combines big data and machine learning to automate IT operations processes, including event correlation, anomaly detection and causality determination. AI/ML-driven alert correlation engine that detects and triage incidents Generative AI for Automated Incident Intelligence Automate incident analysis to speed resolution and reduce escalations Automated root cause analysis for continuously delivered applications. Root Cause Changes. Generative AI for Automated Incident Intelligence. Root Cause Changes. Incident 360 Console. Then BigPanda’s AIOps platform runs an automated response. It can also act as a smart assistant for ITOps, SREs, and DevOps teams, greatly reducing stress and improving incident response. SAN FRANCISCO, July 11, 2023 — BigPanda, Inc. Real-time Topology Mesh. Root Cause Changes. BigPanda’s new capabilities also include three self-service APIs: Environments API: BigPanda Environments are fully customizable and filtered incident views that simplify incident management. Cambia’s newfound visibility through the reduction of alert noise and enhanced alert enrichment strategies allowed the NOC to automate their processes; critical alerts can now be identified within 30 seconds. You can use the BigPanda platform to assess the efficiency of your IT operations teams, tools and. SAN FRANCISCO, October 21, 2020 — BigPanda, Inc. 7 Business Days. Key aspects of ServiceNow ITSM include Service Desk, Incident, problem, and change management. BigPanda’s AI powered platform helps ITOps teams prevent, manage, and resolve IT incidents with intelligent automation. Generative AI for Automated Incident Intelligence. Automate incident analysis to speed resolution and reduce escalations. Root Cause Changes. Most recently, Mohan led Product. It’s chaos. With this self-service capability, users are able to configure, test and deploy existing out-of-the-box (OOTB) inbound integrations on their own. A BigPanda customer once said, “If our company were on fire, we know BigPanda would be there holding the firehose with. BigPanda Generative AI reveals root cause changes and incident impact. root cause of an IT incident. , the leader in Event Correlation and Automation powered by AIOps, today announced it will host a joint webinar with Gartner on June 23 at 4:30 p. However, tech also was hit hard with software engineers (3. BigPanda is a certified Advanced AWS Technology Partner. But a proactive attitude toward incident management and tools to support it allow one to approach the conversation with the black-and-white data that changes minds in the boardroom. It takes a while to get your head back in it if someone’s. BigPanda Generative AI for Automated Incident Analysis has been updated to provide more accurate, explainable insights and more trustworthy insights, including the. Use BigPanda together with your best-of-breed monitoring and observability tools to shorten your incident management lifecycle and dramatically improve your MTTR. How to prepare for, deal with, and recover from IT outages. Root Cause Changes. Securing organizational commitment enhances the quality of alerts and incident response. The BigPanda AIOps platform is familiar in that it has the executive dashboarding, triage capabilities, and all the things that IT Ops leaders want to see in a traditional NOC. Event Correlation and Automation for midsize enterprises, powered by AIOps. It is difficult to define a single, solid maturity model for IT Operations. BigPanda’s powerful aggregation engine normalizes alerts from Splunk, Datadog and other monitoring systems into a single consolidated incident management center. Incident 360 Console. Created as a SaaS-native event correlation and automation platform for IT Operations, BigPanda delivers high performance with enterprise-class availability, resilience, and dynamic scalability. , the leader in Event Correlation and Automation powered by AIOps, today announced the availability of Automatic Incident Triage, a new platform component that. Real-time Topology Mesh. Incident management; Configuration management; Quality management; Event correlation is tied to the incident management process, but it is interwoven with all six processes because event correlation provides the contextual information needed to understand the impact of a change, diagnose a problem or track the progress of a. Accelerate incident triage. by Mike Hurley | May 23, 2022. Real-time Topology Mesh. Root. Automate incident analysis to speed resolution and reduce escalations. Keeping data centers online, servers running, enterprise systems functioning, and applications performing — all while responding to incidents and requests is hard work. Automate incident analysis to speed resolution and reduce escalations. Incident 360 Console. At BigPanda, we use the 9-block tool to encourage a conversation among leaders about their teams. Automate incident analysis to speed resolution and reduce escalations. In a recent webinar, BigPanda’s Adam Blau and Sean McDermott from Windward discussed the key takeaways from the latest Gartner AIOps Platform Market report to reveal the clearest path to showing value for AIOps —and how it can help change the narrative around how IT Ops teams support organizational growth. Review our policies to see just why you can trust us with your business. That means everything from a. Generative AI for Automated Incident Intelligence. While there are monitoring. Generative AI for Automated Incident Intelligence. The average cost of an IT outage is $12,900—per minute. The ServiceNow Configuration Management Database (CMDB) is critical for running processes like incident management, problem management, or change management. 7, 2023 — BigPanda, Inc. Real-time. Automate incident analysis to speed resolution and reduce escalations. Real-time Topology Mesh. Winners From Citrix, DirecTV Latin America, PlayStation and Gamestop Honored by Peers for Above-and-Beyond IT Incident Response. SAN FRANCISCO, July 11, 2023 (GLOBE NEWSWIRE) -- BigPanda, Inc. Target Resolution/Workaround. Securing organizational commitment enhances the quality of alerts and incident response. Real-time Topology Mesh. BigPanda autonomous operations platform improves service availability through alert management. Syapse is a real-world evidence software company working with health systems and life science. Generative AI for Automated Incident Intelligence. Unlock IT efficiency with BigPanda’s Unified Analytics—gain end-to-end visibility, explore process improvements, and showcase value. Incident 360 Console. With that success, monitoring is now able to clear the alert, and the incident automatically closes in BigPanda if all alerts contained in that incident are resolved. Automated notifications, ticketing, and workflow automation synchronize bi-directionally rich incident data in ServiceNow, so ITIL-based organizations can enjoy the benefits of CI/CD within. Benefits. It doesn’t happen overnight, but with time, and with the help of AI/ML, it is doable. Enabling integrations. , the leader in Incident Intelligence and Automation powered by AIOps, today announced Generative AI for Automated Incident Analysis. Set up a major incident management team – to optimally benefit from your existing staff. They intelligently gather alerts from fragmented monitoring tools and deliver high-level insights that operations teams can quickly understand and act upon. BigPanda environments are fully customizable, actionable, filtered incident views that simplify incident management in modern enterprises. Incident 360 Console. , the leader in AIOps Event Correlation and Automation, today released its 2021 AIOps Benchmark Report, a white paper produced in conjunction with StarCIO that surveyed IT Ops leaders and practitioners on the challenges they faced in 2021. Learn from the data they process and become more effective and efficient over time. I love the team here. Generative AI for Automated Incident Intelligence. Real-time Topology Mesh. Morgan. Incident 360 Console. Automate incident analysis to speed resolution and reduce escalations. Automatic Incident Triage. What: BigPanda Pandapalooza Customer Festival ‘21. Automate incident analysis to speed resolution and reduce escalations. Incident 360 Console. BigPanda helps these organizations by making sense of the enormous amount of disparate information, allowing them to take action on incidents through automated incident management and workflows and providing analytics that close the feedback loop. BigPanda correlates, automates and streamlines incident management in the face of ever-increasing complexity, while its results delight your users. BigPanda Now Lets IT Teams Customize Monitoring Views for Any Application, Team or Cloud and Resolve Critical Issues 90% Faster. Generative AI for Automated Incident Intelligence. Automatic Incident Triage. We take privacy and security seriously at BigPanda. Root. We are a team of subject matter experts working to swiftly address all your related BigPanda technical requests. 3) The BigPanda Team. DevOps and SRE. Automated notifications, ticketing, and workflow automation synchronize bi-directionally rich incident data in ServiceNow, so ITIL-based organizations can enjoy the benefits of CI/CD within their existing. Automate incident analysis to speed resolution and reduce escalations. These automated tools can be triggered to run from various states across the BigPanda platform, shaving critical minutes off of the incident management lifecycle. Generative AI for Automated Incident Intelligence. Then, BigPanda analyzes all alert streams in real time, and it intelligently groups them into a simplified list of high-level incidents so Ops teams can detect critical issues. To put it simply, yes, the RIGHT AIOps tools can help. Automatic Incident Triage. And if you want to hear more CTO perspectives or learn more about AIOps or about the BigPanda. The most important section of the BigPanda interface is the incident feed. Event correlation. Real-time Topology Mesh. Automate incident analysis to speed resolution and reduce escalations. For both current and future customers of BigPanda, right after they finish telling us how immature their CMDBs are, they say something along the lines of. by BigPanda | Dec 6, 2022. Real-time Topology Mesh. BigPanda Professional Services help streamline and accelerate the rollout of an organization’s BigPanda solution. Automate incident analysis to speed resolution and reduce escalations. The Open Integration Manager provides an intuitive user interface (UI) where users can easily pre-process and normalize alert data sent via REST APIs without the need for custom code. The event will feature a light breakfast, bento box lunch, all-day refreshments and networking, and presentations by key BigPanda. Explore BigPanda's AI features showcase and witness a live demonstration of our generative AI capabilities. BigPanda can improve visibility immensely for an operations pipeline. Automatic Incident Triage. Automate incident analysis to speed resolution and reduce escalations. Self-service analytics: This was the. These capabilities make AI and ML particularly adept at dealing with the overwhelming IT noise on a 24×7 basis. ” “BigPanda’s Event Enrichment Engine helps structure our event data and adds. Incident 360 Console. In essence, AIOps elevates the efficiency of observability, monitoring, and event management. They intelligently gather alerts from fragmented monitoring tools and deliver high-level insights that operations teams can quickly understand and act upon. Real-time Topology Mesh. Root Cause Changes. BigPanda’s latest generation of Root Cause Changes offers an intelligent solution to combat these challenges. Streib joined BigPanda in August 2022. Automate incident analysis to speed resolution and reduce escalations. Incident 360. With this self-service capability, users are able to configure, test and deploy existing out-of-the-box inbound integrations on their own, directly within. Automate incident analysis to speed resolution and reduce escalations. Whiskey and Wisdom is a monthly executive-only forum where ITOps leaders can network and discuss high-level AIOps and ITOps strategies with industry peers. Using AIOps as part of your observability strategy makes changes to data sources, monitoring tools, or managed services almost frictionless. , provider of the first Autonomous Digital Operations solution, today introduced new capabilities to its cloud platform for IT Operations, including two major product. Root Cause Changes. Learn your way with short courses, certification paths, and much more. Root Cause Changes. In this webinar, BigPanda’s own VP of Product Marketing Mohan Kompella and Syapse’s Chief Data and Product Development Officer Vinod Subramanian talk about what is and isn’t working in healthcare ITOps and how AIOps fits into healthcare. Real-time Topology Mesh. Root Cause Changes.